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Customer Care – Above and Beyond!

Oh how we relish the memories of Encyclopedia Britannica, Webster’s Dictionary and other hard back versions of information storage. The digital age has enveloped us as a society, making anything and everything we could possibly want accessible at the touch of a mouse. Even with all of this information so readily available, we believe that there are still many traditions of days gone by that merit practice and continual implementation.

          cus·tom·er serv·ice
noun: customer service; plural noun: customer services
1      the assistance and advice provided by a company to those people who buy or use its products or services.

Google search provides the above definition for customer service. This premise is widely known and followed, but how can we elevate our standards and evolve customer service to a level that surpasses past expectations. We at Lyons Realty would like to introduce you to our theory of customer service.

You are important today, tomorrow, and for the next 20 or more years. Our objective is not limited to selling you a home or selling your home. We want to develop a relationship of trust and accountability; one based on the premise that the purchase or sell of your property is not “Good Bye,” it’s the foundation of “Let’s keep in touch!” Our Customer Care Team’s goal is for you to think of Lyons Realty anytime your conversations lead to real estate.

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